|
To enable us to determine the starting points for a hubergroup service oriented to customers' problems, we ask all our business partners who are interested to send us brief descriptions of "critical incidents" when and as they occur; there is no need to report at regular intervals. In this context, critical incidents are activities in the course of your business that appear significant, unusual or extraordinary and which you feel to be either particularly positive or particularly negative. These incidents may relate to your business with the hubergroup, but do not necessarily have to be restricted purely to this. Anything that doesn't represent a business secret of your company should/can be reported. The sum of the information you supply us will help us deduce your own specific needs and general trends, allowing us to develop appropriate solutions. At the present time, we are particularly interested in critical incidents and observations relating to the following points: - the hubergroup - the graphics industry in general. Those of you who participate and supply us with their addresses will be kept informed directly of our findings, while others who have just a general interest can look up this page of our website. There is no compulsion for you to give us your address. |